Rejected videos cost only the QA fee, so you never pay the task price for footage you can’t use. Credits never expire.
Adding credits
In the platform, go to Billing → Add credits:- Buy credits: pay by card at checkout, or by wire transfer for larger amounts.
- Promo code: redeem a code from an event, partner or pilot program.
balance.low webhook either way.
Redeeming a promo code with the API
Response
409 promo_code_redeemed. A code that doesn’t exist returns 404 promo_code_invalid. Redeeming requires a Full access key.
Checking spend
GET /billing/balancereturns the current balance and auto-recharge settings.GET /billing/transactionslists top-ups, promo codes and monthly invoices.GET /usagereturns daily submissions, accepted videos and spend, overall or for one mission.