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Capibo is prepaid. You add credits to your organization’s balance, and missions draw from it as videos are reviewed: Rejected videos cost only the QA fee, so you never pay the task price for footage you can’t use. Credits never expire.

Adding credits

In the platform, go to Billing → Add credits:
  • Buy credits: pay by card at checkout, or by wire transfer for larger amounts.
  • Promo code: redeem a code from an event, partner or pilot program.
Turn on auto-recharge to top up automatically when your balance falls below a threshold, so active missions never pause for lack of credits. Auto-recharge needs a card on file. You’ll get a balance.low webhook either way.

Redeeming a promo code with the API

Response
Codes are case-insensitive and can be redeemed once per organization. Redeeming one again returns 409 promo_code_redeemed. A code that doesn’t exist returns 404 promo_code_invalid. Redeeming requires a Full access key.

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